OK, certain Sky Broadband customers are receiving notification letters from Sky notifying them of that they may receive a letter of claim from Golden Eye International Limited.
I currently do not have a copy of the letter being sent out (yeah we do now – Hicks), but if you have received such a letter then the most importing thing is to be calm and do not feel stressed about it.
Read the letter and be aware of the likelihood that a Letter Of Claim (“LoC”) from Golden Eye International Limited (“GEIL”) will arrive through the post at some time soon.
Previous letters like this were sent from O2/BE Broadband to their subscribers in anticipation of GEIL letters being sent out:
Yeah OK, easy for me to say! “Don’t feel stressed about it”. Well, you are not alone and with you finding yourself here, you have guidance and help.
If you do receive a letter from GEIL, it may be similar or the same as this below:
(We covered this “Phishing” letter on the blog!)
The above letter was decided by a High Court Judge from the following High Court case involving GEIL:
The above Court case is quite a lot to go through but essentially Justice Arnold ensured that you as a receiver of an LoC from GEIL do not have to pay them if you are innocent.
Now, with that established, where can you find further guidance?
Firstly, please visit a forum completely dedicated to this:
Read the posts and understand that many people have gone through the same experience.
If you wish to ask a question, register with slyck.com using NO DETAIL that could be linked back to you. Don’t use your name, nickname, email address etc. Create a new email address which has no resemblance to your name or nickname.
Be Anonymous! Slyck.com LOVES anonymous!
Further help can be obtained from The Citizens Advice:
You can use the Citizens Advice consumer complaints procedure:
You can write to your MP:
Most important. If you are innocent STAND STRONG and do not pay them and seek help.
Do not suffer alone and try to bear such a burden. We are here to help.